24 August 2008

Effective Communication Skills

The science of communication has always been an art which many find difficult to master. We often find ourselves get caught in undesired situations due to poor communication skills. Conflicts, misunderstandings and straining relationships are just a few consequences we have to deal with when we fail to place sufficient emphasis on the communication process.

Effective communication is one of the most important building blocks in healthy relationships, be it the relationship with parents, friends or colleagues. With a multi-cultural setting in Singapore, one will face problems in overcoming cultural and language differences to get the message conveyed. As an effective communicator, misunderstandings arising because of inappropriate nonverbal cues will be avoided. Conflicts can be resolved timely or even be avoided. Clear and concise messages will mean that no clarifications are needed.

Effective communication plays an integral role in increasing efficient functioning in the corporate world. Upon graduation, job searching will become the foremost concern of graduates. The ability to write an impressive resume and to articulate well in the interview will allow one to leave a deeper impression on your potential employers than your competitors. When there are many competent candidates with qualifications equal or higher than yours out there, academic credentials is no longer the primary deciding factor that will give one an edge over the others. The right candidate is one who can write, speak, and listen effectively, and who can ultimately gain the respect of her colleagues and subordinates in the workplace.

Effective communication is a vital life-long skill. It’s a skill for life!



5 comments:

-wendy- said...

I agreed with her that effective communication is a form of art. It really requires various colours of skill to make it into a perfect piece.

She did mentioned that "As an effective communicator, misunderstandings arising because of inappropriate nonverbal cues will be avoided." She might means that, "Being an effective communicator, misunderstandings will be avoided with appropriate nonverbal cues used."

Overall, it is quite well written.

Wen Jie said...

Yes, I agree that effective communication is a skill for life. Since people have different intuitions and are likely to interpret things differently, communication is certainly the best way to avoid misunderstandings. As what you have pointed out, effective communication truly plays an important role in healthy relationships.

Indeed, the multicultural setting in Singapore makes effective communication a must. With more immigrants joining the local workforce, it is therefore essential for us to build on our interpersonal skills to communicate well with people from diverse cultures. In the long run, a culturally diverse workforce will be seen as a source of strength.

Elaine Lim said...

Its indeed hard to master the science of communication. There are just too many complications that can hinder effective communication process leading to misunderstandings and unhappiness. In this shrinking world, where one has a high chance of meeting or working with people of different cultural and language background from us, it is indeed true that effective communication skill has become more important and relevant.

asdf said...

"It’s a skill for life!" I can't argue with you on that one. It's so much a fact that communication influences our lives in so many ways, whether drastic or not.

"As an effective communicator, misunderstandings arising because of inappropriate nonverbal cues will be avoided." I take this to mean stuff like speaking tones running awry, the impatient tapping of your finger or foot, rolling your eyeballs or if you never made eye-contact in the first place. It's so true that these NVCs usually kills whatever neutral, effective communication that's taking place. That's because humans always notice your entire presentation instead of just the words you speak.

I really think that effective communication with people from a different culture/background needs to be worked on because it's difficult to verify on the spot if what you say/do will affect the other party postively/negatively.

*Sigh* Effective communication sure ain't easy.

grace kim said...

Hi Xue Xin, you wrote that "The science of communication has always been an art which many find difficult to master." Why is that so? How does this realisation help you in your journey to become a more competent communicator?

Your last point that "effective communication plays an integral role in increasing efficient functioning in the corporate world" was not elaborated on in your third paragraph which focused instead on the importance of effective communication skills in securing a job after graduation.

Do be careful of your grammar eg. "We often find ourselves get caught in ...".

Overall, good effort!